Existing Logo Redraw
This option is for clients that already have a logo BUT do not own the high resolution image or correct format needed for their business stationery.
- Logo: Existing logo redraw
- Colour: Full colour
- Finish: Final Concept - no revisions included
We recreate your existing logo. We will supply you with a digitally redrawn logo. We create a new image in high resolution and different formats which can be used on your promotional and sales channels.
We do our best to match existing font (if you know the name of the font used, that will help us get the exact font), otherwise we match the existing font with the closest font available – it is best to go with an equivalent font in order to have a font to use for the rest of your business stationary.
We will send your logo in PDF format for print use as well JPEGs and PNGs for on screen use such as social media, email signatures and websites.
We use a third-party shipping company.
When your parcel is handed over to them, it is no longer in our possession or power to ensure its safe arrival. The onus falls upon the shipping company. We wrap and box it up to keep it safe from any external handling. However, we are not responsible for the handling of the package, once not in our possession anymore.
If your parcel arrives damaged, please take photos immediately of the condition of it and log a query with us in order to take it up with the courier services.
All orders with a specific deadline must receive written confirmation of such deadline. Simply requesting a deadline does not make it effective, as scheduling often needs to be confirmed if couriers are involved.
We will not commit to a date until we’ve gotten order confirmation from the client. It is the client’s responsibility to inform us of their garment selection, quantities and deposit payment. We also need to know the desired completion date upon confirmation, at which time we actually apply the due date to the job.
We cannot guarantee a place on the schedule without having complete info and a confirmed order up front (Believe us – we’ve learned from experience). If we do offer a place on the schedule in anticipation of a confirmed order, then we will hold that slot for 48 hours before putting a different job in its place.
We use a secure payment provider called Payfast. We require payment in full before confirming an order for production.
